HealthGuardLab Return Policy
Updated: March 6, 2025
At HealthGuardLab, we want you to be fully satisfied with your purchase. If you are not happy with your order within the first 30 days, please contact us at info@healthguardlab.com. If we are unable to resolve your concern, you may be eligible for a refund or exchange, provided the sample has not been submitted for testing.
Returns & Refunds
- If your order qualifies for a refund, we will process it within 5 business days after approval. The refund will be issued to your original payment method.
- If you have not received your refund after processing, please check with your bank or credit card provider. If the issue persists, contact us for assistance.
Exchanges
We do no offer exchanges
Non-Returnable Items
All items are final sale and non-returnable.
Discounts & Promotional Codes
- Discounts or promo codes must be applied at checkout. They cannot be added or adjusted after the order is placed.